If your student loan servicer says you missed payments you actually made, adds late fees you do not owe, or incorrectly reports your account as delinquent to the credit bureaus, you may have more than a customer service problem. You may have a legal claim. Student loan servicer errors can
In June 2026, Kelly Guzzo, PLC filed a lawsuit against Capital One, Equifax, Experian, and TransUnion, alleging multiple violations of the Fair Credit Reporting Act (FCRA) stemming from an identity theft case involving a Hawaii consumer. According to the complaint, the defendants failed to conduct reasonable investigations after receiving evidence
If you’ve tried to dispute an error on your credit report and gotten nowhere, you’re not alone. A recent investigation by ProPublica found that consumers are facing increasing difficulty getting credit report mistakes corrected, even when they provide clear evidence. For many people, these errors are more than an inconvenience.
Kelly Guzzo, PLC is investigating Post Lake Lending Inc. and other tribal payday lenders that have allegedly charged consumers extraordinarily high interest rates, in some cases exceeding 750% APR. These lenders often claim that their loans are governed by tribal law rather than the laws of a borrower’s home state.
Student loan borrowers in Virginia may be facing unexpected financial harm due to errors in how loan servicers are implementing the Saving on a Valuable Education (SAVE) Plan. The SAVE Plan was designed to provide meaningful relief by lowering monthly payments, preventing runaway interest, and creating a more manageable path
In March 2026, Kelly Guzzo, PLC filed a lawsuit in the United States District Court for the District of Columbia against Equifax, Experian, and TransUnion for alleged violations of the Fair Credit Reporting Act (FCRA). The complaint alleges that the credit reporting agencies failed to conduct reasonable investigations and continued
